Frequently Asked Questions
General Information
What is The Footer™ and how does it work?
The Footer™ is an innovative pottery tool specifically designed to simplify the trimming process and eliminate the hassle of hand-centering. Ideal for potters of all levels, The Footer™ securely stabilizes and supports a wide variety of clay workpieces, making it easier to achieve precision trimming. With customizable chucks available in various
sizes, The Footer™ adapts to different pottery forms, ensuring your pieces are
perfectly centered and supported every time.
Product Options and Compatibility
What chucks are available with The Footer™?
The Footer™ comes in different versions, each offering a selection of chucks tailored to various pottery forms. Depending on the version you choose, you may receive chucks designed for either open or closed forms, or a comprehensive set that includes all available chucks. This allows you to select the version that best suits your pottery needs. For detailed information on what’s included in each version, please refer to the specific product descriptions on our website.
How do I choose the right version of The Footer™ for my pottery needs?
Choosing the right version of The Footer™ depends on the type of pottery work you do. If you primarily work with closed forms like vases or bottles, the Closed Form version is ideal. For open forms like bowls and mugs, the Open Form version is best. The Ultimate Set offers the most versatility, including chucks for both types of work. If you need help deciding, contact us, and we'll assist you in selecting the perfect version.
What is the difference between Closed Forms and Open Forms?
Closed Form and Open Form support are two distinct categories within The Footer™ product line. Closed Forms refer to workpieces where the ends are narrower than the body, such as vases or bottles. These pieces cannot be supported at the rim without risking deformation. In contrast, Open Forms include workpieces with an open mouth, like bowls or mugs, which can be easily supported by the rim. The Footer™ offers specialized chucks for both types, ensuring proper support and stability during trimming.
Can I customize The Footer™ for specific projects?
Absolutely! While The Footer™ comes with a variety of chucks to accommodate different pottery forms, we understand that some projects may require unique sizes. If you can't find the right size chuck for your needs, contact us, and we can create a custom chuck tailored to your specific requirements.
Are all of The Magnetic Chuck sizes compatible with The Magnetic Alignment Plate?
Yes, all Magnetic Chucks, regardless of size or type, are fully compatible with the Magnetic Alignment Plate. Whether you have The Footer™ Curved Edition or The Footer™ Bowl Edition, any additional chuck you purchase later will integrate seamlessly with your existing setup, giving you flexibility as your pottery needs evolve.
Do I need bat pins to use The Footer™?
Yes, The Footer™ requires bat pins to securely center and stabilize the Magnetic Alignment Plate on your pottery wheel. The bat pins ensure that your workpieces remain perfectly aligned during trimming, making the process more efficient and precise.
Ordering and Shipping
Do you ship internationally?
Yes, we ship The Footer™ worldwide! However, please note that depending on your location, you may be subject to import duties, which are not covered by Wallace Pottery. We recommend checking with your local customs office for more information on these potential fees.
Do you accept Tax Exemption Certificates?
Absolutely. If you need to set up a tax-exempt account, please reach out to us using the contact form on our website. Our team will assist you promptly in establishing your tax-exempt status and setting up your customer account.
Do you offer bulk or wholesale pricing?
Yes, we offer bulk and wholesale pricing for larger orders. Pottery studios, schools, and retailers can contact us directly for more information and a custom quote, helping to equip potters with the best tools available.
Can I return or exchange my product if I'm not satisfied?
Yes, we offer a 30-day satisfaction guarantee. If you're not completely satisfied with The Footer™, you can return or exchange it within 30 days of receipt. Please refer to our Return Policy for more details on how to initiate a return or exchange.
